FAQs 

1. Why KOOL CARE^® KOOL/HOT PACK from Creative Biocare?

KOOL CARE^® is prepared from high-quality ingredients in order to provide effective relief from pain & inflammation. Unlike traditional packs, Kool/Hot pack has the following benefits that are as under. 

• 2 in 1: Single pack can be used to take both therapies with ease.
•  Reusable; can be used multiple times.
•  Flexible; even at frozen/chilled state.
•  Quality sealing of the pack makes them leak resistant.
•  Superior outer plastic Quality makes the pack more durable.
•  Crystal clear instruction leaflet with the pack.
•  Attractive design & packaging.

    2. What are the new features of KOOL CARE^®KOOL/HOT PACK PLUS?

KOOL CARE^® KOOL/HOT PACK PLUS comes with a better Cold/hot retaining capacity unlike the normal pack which is made up of Microwavable plastic & comes with cotton cloth with dual elastic/velcro strapping (For effective therapeutic cold/hot compression) in order to deliver superior therapeutic- effectiveness for faster recovery from pain, injury or inflammation.      

    3.  Are KOOL CARE^® KOOL/HOT packs safe in use (Nontoxic)?

Absolutely! They are non-toxic in nature and prepared from relatively safe ingredients but if swallowed or get into eyes please read the First aid section of the detailed instruction leaflet that comes with this pack & contact your family doctor. Use of it with children is strongly recommended under adult supervision.

   4. How long does my KOOL CARE^® KOOL/HOT pack Plus remain cold?

Sports Injury Professionals recommend using cold or hot therapy for 20 minutes at a time. Overdoing that is more than 20 minutes will not help you to heal faster but may sometimes damage the skin tissue.

The great thing about the Reusable KOOL/HOT Pack is, it retains effective coldness from 15-20 minutes & requires less freezing time between uses.

4.     5. How long does my KOOL CARE^® KOOL/HOT pack remain hot?

Similar to cold therapy, Medical doctors & sports injury professionals recommend hot therapy for 15-20 minutes & longer than that use is not advisable. Hot/Cold therapy is always advisable with the therapeutic cotton cloth or cotton strapping cloth provided along with the pack.

5.       6. How to use KOOL CARE^® KOOL/HOT Pack?

 Please read the instruction leaflet comes along with it carefully in order to use the pack in a safe & effective manner.

6.       7. What is the durability of KOOL CARE^® Kool/Hot Packs?

We spent a lot of time testing different materials to ensure that Reusable KOOL/HOT Packs are reusable for a long time. As long as you don’t overheat the therapy packs & follow appropriate instructions on the product leaflets then it will become your long-term companion for your therapeutic needs.